Terms of Service
⚠️ Experimental Application Notice
TranscribeWell is an experimental application provided "as is" without warranties of any kind. Please use at your own risk. We are continuously improving the service and appreciate your understanding during this development phase.
1. Acceptance of Terms
By accessing or using TranscribeWell, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.
2. Service Description
TranscribeWell provides AI-powered audio transcription and transcript cleaning services. The service includes:
- Audio file transcription using third-party APIs
- AI-enhanced transcript cleaning
- Credits-based payment system
- User account management
3. Experimental Nature
You acknowledge that TranscribeWell is an experimental service that may contain bugs, errors, or service interruptions. We make no guarantees about:
- Service availability or uptime
- Accuracy of transcriptions
- Data retention or backup
- Feature stability or continuity
4. User Responsibilities
You are responsible for:
- Ensuring you have the right to upload and transcribe any audio content
- Not uploading illegal, harmful, or copyrighted content without permission
- Maintaining the confidentiality of your account credentials
- Backing up your own data and transcripts
5. Payment and Credits
Our service uses a prepaid credits system. Credits are non-refundable and may expire. Pricing is subject to change. We process payments through Stripe and do not store credit card information.
6. Privacy and Data
We process your audio files and transcripts to provide our service. While we implement reasonable security measures, we cannot guarantee absolute security. You should not upload highly sensitive or confidential information.
7. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRANSCRIBEWELL AND ITS OPERATORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
8. Service Modifications
We reserve the right to modify, suspend, or discontinue any part of the service at any time without notice. We may also update these terms at any time.
9. Contact Information
For issues, questions, or concerns, please contact:
10. Governing Law
These terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.
Last updated: January 5, 2025
By using TranscribeWell, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.